Welcome to Andrew Pointer Plumbing and Heating Services — proudly serving the local community with trusted plumbing and heating expertise for over 25 years.
Known for our reliability, honest service, and expert workmanship, we provide high-quality plumbing and oil heating solutions to homeowners and businesses throughout [insert location]. From minor plumbing repairs to full oil boiler installations, we take pride in doing the job right — every time.
What Our Customers are Saying.
⭐ “Reliable, professional, and extremely knowledgeable.” ⭐ “Fast response and top-quality work. Highly recommended!” ⭐ “Andrew explained everything clearly and did a brilliant job with no mess.”
Andrew came out when arranged, sorted the issues we had, checked we were happy when he finished and followed up again a few days later to make sure there were no problems.
Used Andrew for my annual service of my Grant oil boiler following the retirement of my previous engineer. Andrew attended promptly, on time and charged a competitive rate. Would definitely use again for future servicing and any repairs.
Andrew did a great job in replacing my external boiler. He was very efficient and pleasant. Did a very neat and tidy job with respect for the property. I look forward to using him in the future for any plumbing jobs.
Absolutely fantastic service, Andrew not only turned up when he said he would, he also completed the boiler installation in the qouted time and cleaned up well after. His workmanship and banter made our family feel comfortable having him around. I would highly recommend using his services and will be using them in the future.
Employed Andy to fix a problem with an external oil boiler, no heating or hot water. I contacted him through Grants website, and even though he was on a course he replied within 24 hours and we had agreed a time for him to come out to me - the morning after he got back from his course. He arrived around an hour earlier than booked (after checking with me to make sure that was ok - which it was). He listened to all the information I had to give him about the problem. Then proceeded to get to work straight away. He found and fixed the issue within an hour. Then explained what the probem was and what the fix was - turned out to be the switches. Cost was £90 which I thought was very fair. In short friendly, thoroughly reliable and professional with fair pricing. Invoice arrived the same day - which I like as I like to pay bills as soon as possible.100% would use again. Excellent job all round. Very satisfied.
Andrew recently replaced my faulty combi oil boiler with a brand new Grant vortex model. Once he had acquired a replacement the works were completed as soon as possible to a high standard and at a very competitive price. I cannot recommend Andrew highly enough.
I was very pleased with my experience, Andrew installed a new boiler for me and power flushed the system. He was always very helpful and thorough, making sure everything was working as efficiently as possible before signing off the job. I would certainly use his services again in the future.
Andrew has recently done work for us and I was very impressed with the quality and care given to the job. He is extremely professional, very reliable and very experienced. I highly recommend him.
Andrew came out to help us when our original boiler engineer was unable to help, he diagnosed the issues ordered the parts and then returned and fixed the issue. I would strongly recommend him.
Andrew had to replace our old Grant external condensing boiler with a new Grant Vortex external boiler. The old boiler was approximately 20 years old, and we’d noticed that some of the radiators weren’t getting warm; some staying distinctly cold. After installing the new boiler and carrying out a power flush (which pushed a lot of accumulated rubbish out of the system), plus careful bleeding of the radiators, we now have all radiators fully working. Andrew also replaced a couple of taps as well - one in the bathroom sink and one in the kitchen. The kitchen tap was especially challenging, using connections that had been soldered in place and the tap itself built in place before the worktop had been fitted. All the work was carried out to a high professional degree, and I will have no hesitation in using Andrew again for any boiler or plumbing work. Even Smartie and Ted (the dogs) appreciate the new found warmth.
I first met Andrew Pointer in 2016 I think. He put a new boiler system into our home. He is very experienced, very helpful and a joy to have around. I have never had a problem with the system he put in and he continues to service it annually. I would recommend him highly.
Andrew replaced our temperamental combi-boiler with a heat-only boiler together with a hot water cylinder. We now have a plentiful supply of hot water and lovely hot radiators. Cannot fault Andrew’s standard of work – he kept us informed of what was going on and he left no mess. Extremely pleased with the end result and would highly recommend him.
From making an enquiry to booking an appointment the correspondence was brilliant. Service was quick efficient and he was very knowledgeable with our underfloor heating which we hadn't been able to fix for over a year with our previous plumber. Highly recommend for oil boiler service.
Andrew serviced my boiler and hot water tanks and replaced a couple of worn parts. I would recommend him as he was thorough, quick and efficient. He's pleasant and easy to do business with. I will definitely use him next year when servicing time comes around again.
Andrew is very efficient and has serviced my boiler for the last couple of years and successfully put right a long standing problem. He is always very pleasant and nice to deal with
I was completely satisfied with the plumbing work Andrew did for me and look forward to using his services again. He was efficient, pleasant and reasonably priced.
Andrew has provided sound advice on our outdated central heating system. He is courteous and professional at all times and we are pleased with the quality of his work. We will be using him again in the future and recommend his services.
A reputation you can trust, backed by real customer feedback.
Why Choose Us?
Over 25 years of hands-on experience.
Specialist in Oil-fired heating systems.
Transparent pricing — no hidden fees.
Clean, punctual, and professional.
Our Promise
At Andrew Pointer Plumbing and Heating Services, we believe quality should never be compromised. Whether it’s a small fix or a major installation, we treat every job with care and professionalism. Most of our work comes from returning customers and recommendations — and that’s something we’re very proud of.
✅ Accreditations & Professional Memberships
We are proud to hold the following industry-recognised qualifications:
Grant UK Accredited Installer – Trained and approved to install and maintain Grant’s high-efficiency oil boilers
OFTEC Registered – Certified to work safely and legally on oil heating systems
City & Guilds Qualified – Professionally trained in plumbing and heating installation and maintenance
Fully Insured – For your peace of mind
25+ Years of Experience – Proven expertise with a strong local reputation